Forum Title: BM Super Hide....Terrible?
Painter I refer has been using BM Super Hide Flat without contracts or estimates...clients upset.... Is this paint as bad as it seems? Is it unreasonable for HOs to be asking contractor to redo jobs? Any recommendations on how I can help the contractor moving forward? Fringe of forum eligibility here - I'm a hands on realtor with a team that sells about 20-30 houses per month and I also flip houses on the side. I've recommended a family friend as a professional painter almost exclusively for the past 4-5 years (he's been in business for 20+ years). I'm talking hundreds of clients who have asked for his info. In the past couple of months, I've had 2 HOs tell me they're upset with the quality of work - mainly coverage and paint quality/durability. Pictures from 1 client attached... Apparently he's using BM SUPER HIDE FLAT in nearly all areas - without providing customers work orders/estimates or contracts (they didn't know what paint would be used. Knowing the $$ they spent on their homes, I suspect they'd pay more for better paint). Is this paint as bad as it seems? Is it unreasonable for HOs to be asking him to redo jobs? Any recommendations on how I can help this guy moving forward?
Category: Painter Post By: Michael Blocher (, ), 07/24/2019

I would never allow that to fly. They should ask him to fix it, and he should fix it. It might not be the paint. If there were bad stains underneath the pics that are show a primer such as Bin should have been used. If he does not fix it, perhaps you should confront him and tell him that it makes you look bad, and it is not not good for your business. Buyers do not want to see stains all over the house. Edit: I did not notice the info under the pictures. Paint takes 30 days to fully dry. I put into every contract that abrasives should not be used for a least 30 days. Magic Erasers will destroy new paint and rubbing fresh white paint with dirty finger will leave a mark. Sent from my SM-A600U using Tapatalk

- ARMANDO ROBBINS (Napa, CA), 08/02/2019

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